Below is a comprehensive list of questions we are frequently asked. It is strongly advised you take a few minutes to read through as many of your questions are likely to be answered here.
Simply click on a question and the answer will appear below. If your query isn't here, please contact us and we'll get back to you with an answer as soon as possible.
We have never book a band before so we're not sure how it works and could do with some help
Between all band members, we have many years of experience to help guide and advise you on your event to ensure it's exactly what you want.
How long is your performance?
How far will the band travel?
We have a first dance request. Will the band be able to play it live?
Is it possible for us to choose songs from your repertoire for our event?
Our guests at our event have a varied age range so we are unsure what music to choose
Our event is outside. What are the requirements for this?
I have a special song that is not in your repertoire. Would it be possible for the band to perform it?
Do you have all the applicable insurances?
How long do you need to set up?
Can you arrive in the morning to set up for an evening event?
Early set-up is becoming a more popular option but can only be facilitated if there is enough space at the venue.
If your event is a wedding and your wedding breakfast is going to be in the same room as the evening reception, please bear in mind we will still require a minimum of 90 mins to get in the room, set-up and sound-check. We have performed at lot of weddings and in many instances they do tend to run behind scheduled times because of speeches running on etc. Not having enough time to get ready/sound check would impact the overall sound of the band. To try to avoid this situation, we now provide the option of setting up earlier in the day so that we are more or less ready to go if your wedding does run behind time. Once we return later on in the day and the room is turned around for the evening reception, this is when we would sound check. You will need confirm with the venue first that an early set is possible.
An early set-up fee would be applicable, please contact us for a quote.
Our event is a wedding. When is the best time for the band to perform in the evening?
For an evening performance, we highly recommend the band performance should start around 21.00.
A wedding can be a very long day for your guests. After the wedding itself, there's the meal, then the speeches (which usually go on a lot longer than planned), and then roomed is turned around for the evening reception. At this point we have found that guests usually want to take a bit time out to have a few drinks and talk amongst themselves for a little while before they want to dance. By starting the performance a little later it enables them to do this. It also gives your evening guests plenty of time to arrive and do the same.
We have found that if we play too early (8pm), the guests are still chatting amongst themselves or they are not up for dancing yet, so to us it seems like a waste of a set and your money. Pre 9pm is the time to utilise the music provided by your DJ, or by ourselves if required. Eventually your guests will be starting to get in the mood and they now will be waiting in anticipation for the band to perform so they can dance the night away. That is exactly what we want - we want to ensure that you get full value for money, and naturally we want all your guests to be on the dance floor when we play - that's part of our job! This is just our recommendation of course. We appreciate that a 9pm start might not be an option for some of our clients. If you require us to start quite early then we're more than happy to accommodate.
We have a DJ booked. How will this work?
We don't have a DJ. What happens in between your performances?
Our playlist before and in between performances incorporates the very latest popular chart music. After our performance we will up the tempo with very latest in dance music. If you prefer to have your own playlists then thats absolutely fine. We would need a mp3 player from you with at least 2.5 hrs of music on to ensure you have enough music for the whole evening.
As well as the band in the evening we also require some background music during the day. Is this possible?
What equipment do you need to bring with you?
There is no stage at the venue. Will you still be able to perform?
How much floor space do you need to set up?
What will you need us to provide?
Your venue will need to provide a safe and constant supply of electricity terminating in a minimum of 2 x 13amp sockets on or near the stage area. We have a great deal of heavy equipment so sensible access to the venue will need to be provided. The venue will also need to provide an area where we can change and relax between sets, please see hospitality requirements below for more details.
We require somewhere where the full band can get changed for the performance, somewhere we can also relax before and in between sets and leave our belongings securely when we are performing so a private changing area will need to be organised for this. Please note that in the interests of health & safety and hygiene, toilets (inc portaloos), restrooms or store rooms cupboards etc are not acceptable areas for the band to get ready in. If we arrive on site and we haven't been provided a suitable place to get change, then unfortunately we will have to perform in the clothing we arrive in.
The venue has told us it has a sound limiter, is this a problem?
What will you and the band be wearing?
Do we need to provide you with food?
If we are performing in the day as well as the evening, or we have travelled a considerable distance to your event then hot food is an essential requirement - please see the hospitality requirements below. If we are playing locally, we do make a polite request for refreshments to be made available to the band at your discretion. We are happy to discuss and agree this with you.
What do I do if I wish to discuss my event?
Will you perform free at my charity event?
I'm happy with my quote and I want to book the band. How do we move forward from here?
We will then send out a contract which is to be signed by both parties. Don't worry it's nothing too major, it's simply put into place to protect both parties - it clearly shows what is required from us and you as the client. Once the contracts are signed there is very little else to do until nearer the event. At this point one of the band members will be in touch to discuss all your requirements and liaise with you and the venue.
If for any reason the booking is cancelled by you, then unfortunately the deposit is not refundable as we may have turned down other work to cater for your event. If for any reason a member of the band cannot make the event then we have deputised musicians and singers which can replace them at short notice. If for any reason we have a situation where the whole band cannot make the event (hardly unlikely) then we will notify you ASAP and fully refund you. We work with some of the best entertainment agencies in the country who would have no problem finding a replacement band.
From experience we have found that it is much better for all parties involved to settle any fees well before the event is taking place. We will require the rest of the fee to be paid in full 1 week before the performance. Payment can be made by bank transfer or cash.
How far in advance should we book?
Do we have a main contact person to deal with?
Can I call or email to discuss any changes, thoughts or concerns for my event after making the booking?
If we are at your venue for the whole day, we ask for the minimum requirements for the band:-
- A free supply of soft drinks, mineral water and tea and coffee to be available from arrival, and for the duration of our time at the venue.
- A hot meal, preferably served at least 2 hours prior to performance time, for each member of the band, including vegetarian option if required. Cold food or sandwiches are not acceptable.
- A secure changing and relaxation room with good lighting and preferably with running water, large enough for five people to relax in comfort.
- Car parking spaces for a minimum of 3 vehicles. Where this is not possible, parking meter or car parking fees incurred by the band and or crew are to be refunded by the client.